Support Center
Get instant help with trading, withdrawals, verification, and platform questions
Popular: Withdrawal time • Demo account • Password reset • Verification
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Frequently Asked Questions
How long do withdrawals take?
+Withdrawals are typically processed within 1 hour during business hours. Crypto withdrawals may take 10-30 minutes depending on network congestion. Bank transfers can take 1-3 business days.
Is the demo account really free?
+Yes, our demo account comes with a $10,000 virtual balance that never expires. No deposit required and you can reset the balance anytime. All features are available except real money withdrawal.
What's the minimum deposit?
+The minimum deposit is $10 for most payment methods. For credit cards it's $20, and for cryptocurrencies it's $50 equivalent.
Can I trade on mobile?
+Yes! We have dedicated iOS and Android apps with full feature parity. You can download them from our website or official app stores.
Still need help?
Our support team is available 24/7